exim mail stuck!

[mikelbeck]

I've been getting a message in /var/log/exim_rejectlog for the last few days about the same message:


2005-07-05 15:17:38 H=(mx1.dnsmadeeasy.com) [205.234.170.138] sender verify defer for <hpnews@partner.americas.hp.com>: host lookup did not complete

I've also been getting a message in /var/log/messages that seems to be related:


Jul 5 15:37:03 host named[30020]: lame server resolving 'partnerdd.external.hp.com' (in 'partnerdd.external.hp.com'?): 192.151.52.205#53

If I look at the mail queue in WHM, I don't see anything. But this e-mail seems to be stuck in between being delivered or being rejected.

What can I do about this?

[mikelbeck]

I've got a bunch of e-mails like this now, stuck in the queue.

I have timeout_frozen_after = 2d set in my exim.conf, I thought this would kill those messages after 2 days if they're still sitting in the queue? Is there another setting for this that I missed?

[elix]

heh, and you'd expect HP to do well on DNSReport...http://www.dnsreport.com/tools/dnsreport.ch?domain=partnerdd.external.hp.com

[mikelbeck]

heh, and you'd expect HP to do well on DNSReport...http://www.dnsreport.com/tools/dnsreport.ch?domain=partnerdd.external.hp.com
It's been like this for weeks.

How do I clear these messages out of my queue?

[Zaf]

IMHO we cannot judge this case by its DNS report as the handling of the subdomains could be done on internal dns servers, dnsreport obviously cannot access such servers which are on the internal network.
Moreover, from the email id given there, I feel the user has replied to an address which appears in the Newsletters sent by HP to its subscribers. HP might not be expecting any mails on that address and this fact might be mentioned in the email which came to the sender of this mail too.
Please correct me if i am wrong, I'm still learning

[mikelbeck]

IMHO we cannot judge this case by its DNS report as the handling of the subdomains could be done on internal dns servers, dnsreport obviously cannot access such servers which are on the internal network.
Moreover, from the email id given there, I feel the user has replied to an address which appears in the Newsletters sent by HP to its subscribers. HP might not be expecting any mails on that address and this fact might be mentioned in the email which came to the sender of this mail too.
Please correct me if i am wrong, I'm still learning

No, this is for inbound mail from HP, a monthly newsletter that I can't seem to unsubscribe from. Exim is configured to verify the e-mail addresses of senders, and this one is failing so the message is just sitting in the queue.